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Phone Agent - Sales & Customer Service

Montgomery, AL 36117-1837

Posted: 09/18/2018 Industry: None Job Number: 18319
Are you sales-minded, reliable & ready to work?
Possible temp to perm in less than 8 weeks!

$9 Per Hour Starting Rate

Spanish speaking agents receive bonus pay of $1 extra per hour

1. APPLY ONLINE: https://hrcenter.Tempworks.Io/en/LyonsHR

2. EMAIL US: tharmon@lyonshr.Com (Include your full name and the job description)

3. WE' LL EMAIL YOU: You' ll receive a link to the onboarding forms and a set of customer service assessments from IBM Kenexa Assess. Follow the directions in the email that you receive.

Duties and Responsibilities:

  • Answer phone calls from customers professionally
  • Handle and resolve customer complaints
  • Provide customers with service and product information
  • Sell products or services to customer on phone while retaining the order.
  • Process forms, orders, and applications requested by the customers
  • Identifying & escalating priority issues
  • Documenting call notes in software
  • Other duties as assigned

Only apply if you are able to work a varying schedule, Sunday - Saturday, 7 am - 10 pm

Skills and Specifications:

  • People with sales skills perform well in this role
  • Customer Service experience is required
  • Correct pronunciation of word usage
  • Excellent communication skills, using proper grammar
  • Basic computer skills
  • Ability to multi-task while remaining focused, patient, and calm during calls

Deal Breakers:

  • Must come to work every day on your schedule
  • Clear speaking voice
  • Must be 18 years of age
  • Not afraid of hearing no
  • Reliable transportation required
  • High school diploma or GED preferred
  • Proper use of grammar

APPLY ONLINE NOW @ lyonshr.Com

Job Type: Full-time

Salary: $9.00 to $10.00 /hour
Apply Online

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